FAQs

How much do I need to lock up to join?

What cryptocurrencies do you accept?

Can you pay with traditional payment methods?

Can I book any travel or just the exclusive products with the team?

How are Concierge.io and Travala.com related?

How do I apply to your concierge service?

What do you offer as part of your concierge service?

How do I access Concierge.io services?

1. How much do I need to lock up to join?

As an exclusive service dedicated to crafting memorable experiences for the elite, a minimum of 100K USD is required to join Concierge.io. This amount will be used to purchase travel credits at a 1:1 ratio (i.e. 1 USD = 1 travel credit). All travel credits will be available to use for future bookings.

2. What cryptocurrencies do you accept?

We accept more than 50+ of the major cryptocurrencies, including BTC, ETH, and AVA.

3. Can you pay with traditional payment methods?

Yes, we accept both cryptocurrency and credit cards.

4. Can I book any travel or just the exclusive products with the team?

You can book any type of travel through us. Although we are renowned for our luxurious retreats, our team can facilitate all types of travel, including family vacations and single-day work trips.

5. How are Concierge.io and Travala.com related?

Travala.com is a blockchain-based travel booking platform. Since 2017, they have been facilitating and normalising cryptocurrency-based travel for the everyday person. Concierge.io is a subset of Travala.com that specialises in luxury travel. Together, we are two brands under one company.

6. How do I apply to your concierge service?

Our application process is simple. From our menu, click the “Apply” tab and fill in your details. If you have any questions, please send an enquiry through our Contact Us page and our team will be in touch.

7. What do you offer as part of your concierge service?

Our concierge service includes full access to your own personal travel manager who will work with you to plan your perfect escape — including travel, accommodation, activities, dining, and more — based entirely on your interests. You will also receive access to thousands of luxury products such as private jets, yachts, private islands, exclusive dining experiences, and more. We are available to chat 24/7 through your preferred communication service, such as WhatsApp, Telegram, phone, and email.

8. How do I access Concierge.io services?

Only members are able to access our services. However, applications are open to all. Successful applicants will be asked to purchase US $100K in travel credits to put towards their future bookings. Once your application is processed, you will gain access to the concierge team and all of our services. Please note, wait times for the general public are currently in excess of six months.